Privacy Policy | Photojaanic Singapore

Privacy Policy

What Information do we Collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
When you download our App we collect device related information pertaining to your mobile phone including, but not limited to, the type of mobile device you use, your mobile device's unique device ID, your mobile operating system, and irrespective of whether you register yourself on the App,
When you place an order using our App, you will be required to provide us your name or recipient's name, address, city, pin code, and mobile no. as information.
Our web servers temporarily store the IP address of your access, the session_ID to identify your connection session, as well as the date and time of your visit.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
To personalize your experience;
To improve our Website/App;
To improve customer service;
To process transactions;
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey, or other site feature. To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Only if you have previously given us your consent will we use this data for product-related surveys and marketing purposes. You can withdraw the consent given at any time with effect for the future.

Unsubscribe:

To subscribe to a newsletter comprising of company news, updates, and offers, your e-mail address will be used for our own advertising purposes until you unsubscribe to the newsletter. You can unsubscribe anytime and if you unsubscribe you will not receive the news, updates, and offers from our website.
You can unsubscribe from the company news, updates and offers, at any time, either by sending a message to customercare@photojaanic.sg or the contact mentioned below or through a designated link in the newsletter.
Your personal data will be collected, processed, stored, and used by us, and passed to and processed by our subsidiary and/or affiliated companies and other data processors acting under contract with us. such logistic providers or data storage companies.
In accordance with the General Data Protection Act, you have a right to information about your stored data, as well as a right to correct, block or delete this data.
Your details will be used in accordance with the applicable data protection regulations solely for the purpose associated with its respective collection and to protect our own legitimate business interests, in particular the technical administration of the website.

How do I delete my Photojaanic data ?

If you wish to delete your data from Photojaanic systems, you can send an email to customercare@photojaanic.sg from your registered email ID and mention to delete the required data from the Photojaanic system. We may require certain information from you to validate your request before deletion. Once verified then within a period of 30 days we will delete your data.

Data Retention:

Your information such as accounting records, email correspondence with customer service is retained electronically in order to comply with applicable laws, legal obligations, resolve disputes and improve customer service.
However we may continue to use your data and photos uploaded for research, analysis in a secure environment and not accessible from your account.
You can cancel your account by sending a message to customercare@photojaanic.sg.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. Our entire website is under Secure Socket Layer (SSL) technology.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Your account password is encrypted,
After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.
We have security measures in place to protect our database of Users and access to this database is restricted internally.

Do we use cookies?

Yes Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website/app, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Personal data will only be disseminated to public bodies to comply with mandatory statutory provisions. Your data will not be disclosed to private third parties without your express permission.
Our staff have a duty of confidentiality and adhere to legal data protection regulations.
We shall ensure that the standard of protection to personal data is maintained even by the trusted third parties whether within or territory outside Singapore and comply to all applicable laws, statutes, ordinances and regulations governed in Singapore.

International transfers:

We may transfer personal data that we collect from you to third party data processors namely Amazon Web Services located in countries and to other Photojaanic group companies in connection with the above purposes that are outside of the area covered under the General Data Protection Regulation / Similar Policies in your respective country. Please be aware that countries outside may not offer the same level of data protection. However, we always require that third party data processors deal with your personal data in accordance with this privacy policy.

Third party links:

Occasionally, at our discretion, we may include or offer third party products or services on our website/app. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. However, we will not distribute your personal information to outside parties without your consent. All users of our site may make any changes to their information at any time by logging into their control panel and going to the 'My Accounts' page.
This site or product includes IP2Location LITE data available from lite.ip2location.com.

Childrens Online Privacy Protection:

We do not collect any information from anyone under 18 years of age. Our website/app, products and services are all directed to people who are at least 18 years old or older.

Online Privacy Policy Only:

This online privacy policy applies only to information collected through our website/app and not to information collected offline.

Terms and Conditions:

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website/app at https://www.photojaanic.sg/terms-conditions

Your Consent:

By using our site, you consent to our web site/app privacy policy.

Changes to our Privacy Policy:

If we decide to change our privacy policy, we will post those changes on this page.

Contact

For any queries on the Terms & conditions and Privacy Policy you can email at : DPO@nvi.com.sg or customercare@photojaanic.sg.